Poor Quality Windows & Improper Installation
For years builders and building suppliers have been selling and installing M & W wood, aluminum and vinyl clad windows in the Raleigh area. Now, homeowners are facing real challenges in dealing with these builder grade windows. Most of the issues are related to water infiltration into the structure of these homes having these windows. Combine that with improper installation, lack of flashing and improper or no vapor barrier and you have a real recipe for disaster.
We have found water penetrating in these window openings, especially in the M&W windows made from 1990 through 2006. In fact there are class action lawsuits for the very same reason.
If left in place these windows are causing, and will continue to cause, structural damage to your home! Inserting a window into these existing frames, also known as pocket replacement, will not correct or allow you to discover the potential water damage within the walls and framing. If you allow a person selling you this type of window to wrap or cap the exterior with a product called trim coil then you will trap the moisture in the window frame and inside your walls (see replacing windows in chapel hill for windows that have been capped). Notice the mold and fungus growing out of the frame from under the capping!! Some of these windows are only 6 years old! The worst part of capping is that you cannot see what is going on under it!! This is also true for windows with vinyl cladding, or wood windows covered with vinyl at the factory.
Brier Creek Homeowner Alert!
Most of the homes in the Brier Creek Country Club have these vinyl clad M&W windows!! Most of them have water damage especially those windows exposed to the weather, bay windows, first floor windows that are located under a second story window, windows on gable walls, any windows not covered by porches or overhangs. If you are concerned squeeze the bottom frames to check if there is give. The frame should be hard and not move when pressure is applied.
Plygem Corporation purchased M & W a few years ago inheriting this issue, now they are trying to service the windows that may still be under warranty. Their solution to the problem does little to fix the issue, they recommend replacing the bottom sill. This does nothing to address the side frames which are also damaged and most importantly is does absolutely nothing to repair the structural damage created by these leaking windows. Or stop the water leakage. 50% of the problem in BRIER CREEK is the installation!!! Modern building practices recommend vapor barriers applied over the homes sheathing. The windows need to be installed into this vapor barrier. Many builders mistakenly tape over the bottom installation fin, sealing any water that may leak from the window!! This water stays in your walls!! Wood and water do not mix anywhere, especially in our climate. Moist wood leads to insects, termites and other vermin infestation; let’s not discount mold, mildew and fungus. This is what happened at Brier Creek and other areas around the triangle that have M&W vinyl clad windows that were improperly installed.
The use of solid vinyl windows has eliminated the leaking issue of the cladding however, the use of cheaply made vinyl windows is creating a new set of issues…this will be addressed in a future article.
Do you have these windows in your home? Have someone look at your windows, preferably not a pocket replacement window salesman as they will not have the correct product, resources or experience to deal with this serious issue in your home. Settling for a quick fix or Band-Aid approach, will only waste your money and potentially expose your family to mold and other issues in the near future.
To correctly rectify this you will need to totally remove, inspect and replace ALL pieces of these window and surrounding frame. At Windows, Doors & More Inc. we are experts in the full-frame replacement method and a NC licensed General Contractor. We are here to help, please contact Todd Gillespie for more information. 919-460-6565, or email through the contact form on our website, all estimates are no pressure, informative and reasonable.
11 thoughts on “M & W Window Problems”
I live in Lenoir, NC so I’m thinking this is not going to even work for me to be in touch with you. I’m not 100% sure M & W windows are in the home – have always thought it was Marvin Windows but now I’m suspicious they are not. I am having a problem with mold & mildew, have had to replace a section in the front of the home due to rotting – this a couple years ago. I’m wondering if there is anyone closer to Lenoir who could look at the windows and determine if indeed they are M & W windows. I have already had to replace a sliding glass door which was vinyl clad outside but wood inside. Any suggestions would be appreciated.
Thank you/Phyllis Munday
I need to know if i can get parts dubbel hung windows if so ware do i get thim from can you have them to call me 910-616-4935 mark edwards thinks
My house was built in 1990, I have this problem with my bay widow, Any way possible to get M&W to replace it ?
” made vinyl windows is creating a new set of issues…this will be addressed in a future article.”
I would like the future article. My builder is planning to use M&W vinyl windows and I’m worried.
I have 3 Transom Windows and 2 Crescent (half circle) Windows that need to be replaced.
The house was built in 2004.
How can we get in touch with M&W Windows and Doors? Are they still in business? Who sells their products? I have very defective doors and windows they sold me through Smith-Phillips lumber company.
M AND W WINDOWS ARE TERRIBLE
I HAVE REPLACED SEVERAL BOTTOM WOOD SASHES DUE TO WOOD ROT OR FUNGUS
NO RESOLUTION FROM PLYGEM WHO NOW OWNS THEM
HOME IS 17 YEARS OLD AND STARTED REPLACING THEM AT ONLY 8 YEARS OLD
DONT BUY THEM
I put one of these windows in my house in Newport News, Va. I am having to replace the M and W window because it has leaked and ruined my carpet. Can you tell me anything about the lawsuit against M and W windows?
To all who have read the above posts, I posted on wrong website. This company is a Top Notch company. They are taking care of the people that have these MW windows. They in no way are associated with MW windows. I do apologize for causing this problem, Windows Doors And More. Please continue to use this incredible business. I pray I have not hurt your company Mr. Todd Gillespie.
Needing availability of replacement upper sash for MW window
I have trapezoid windows that are less then 10 years old, moisture is in between the glass. There are spots all over. It looks terrible in a new house. I live in the Berkshire s, and my house is freezing! They are terrible.